Things You Wish You Knew When You Sold At Your First Craft Show

Soap makers have found many ways to sell and promote their handcrafted creations. Many are selling via online methods such as Etsy, Ebay, Amazon, Artfire and having a personalized website. Others stick to locally based events such as craft shows and farmers markets to display and sell their products. The entire dynamic of online vs. offline marketing/selling is quite different. Presentation, branding, and attitude are very important in both methods of marketing your handmade soaps. However, the biggest difference between the two is immediate interaction.

Just as a website has to keep the attention of it’s web user, so does a trade show booth have to keep the attention of the people passing by before they, well..pass by! Your goal is to entice them over with a message that doesn’t tell them how great your product is, but how much it will help them. People are generally quite selfish, and when they’re looking at most anything in their day to day life, they are constantly asking themselves “How will this help me” or, “How will this make my life better or easier?”  So while your product may contain all natural ingredients, and it may be fair trade compliant, your best bet is to stress how it helps them. All of the other attributes are really secondary. This one fact will literally decipher whether someone will stop at your booth and look around, or simply walk on by in search of the next thing that will help them or “change their lives”.

I called upon our Twitter friends to see what their advice was to first-time craft and trade show sellers, and I got some amazing and invaluable tips! Remember, these tips are from people who have been out there on the front lines of selling soap and crafts at markets, and they’ve seen it all! Thanks to all of the following people for their advice! This truly is priceless information if you’re looking to sell your soap or craft at a show!

Janice Summers (Twitter ID TresSpa) of Tres Spa offers some great advice to new craft show sellers: “Booth design – Use a thematic color palet that matches your company colors.

Keep in mind Line of Site when setting up your display. You want people to be able to see what you have to sell.

Clearly post the prices on the products.

Colors- I cannot stress enough the importance of thematic colors and I know it may seem silly, but your clothing should also match or compliment the colors you choose. If you have a dark product, display it on a light color surface and if your product is light colored, display it on a dark surface.

Try not to overpower the viewer with either to many colors or to much of one color. Use a color wheel to find compliments for your main color.

Give Away’s- I like giveaway’s freebies and incentives. It’s also a good way to let someone try before they buy. I have converted several lookers into buyers solely because I gave them a free trial to take with them. I have also found that creating special incentives for purchasing multiple items has been effective. Or, a free gift with a purchase of some dollar amount.

Give away your business card as if it were candy! Even if someone just passes through and doesn’t buy a thing, don’t let them leave without a card that has a way of reaching you on it.”

Alana Rivera (Twitter ID AlanaRivera) creator of www.ettaandbillie.etsy.com offers another great bit of advice that many often overlook: “Make your display interesting with varying heights and keep with your brand; take lots of ones ;)

Jessica Morelli (Twitter ID diPalermoBody) owner of diPalermoBody.com advises new trade show users to “Have sample items for $5 and under. My sample soaps for a $1, and sample scrubs for $4.50 sell like crazy at shows.”

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15 Responses to “Things You Wish You Knew When You Sold At Your First Craft Show”
  1. Marla Bosworth says:

    Great tips! I also recommend having an email signup journal as a way to build your email newsletter list. Some customers may not be ready to buy at the show, but want to stay in touch with you and vice versa.

  2. Cibaria Soap Supply says:

    That’s a great tip Marla, thanks for sharing! An email list is one of the most valuable tools a business owner can have! :)

  3. Tweets that mention Things You Wish You Knew When You Sold At Your First Craft Show | The Soap Box -- Topsy.com says:

    [...] This post was mentioned on Twitter by Cibaria Soap Supply, Cibaria Soap Supply. Cibaria Soap Supply said: Thanks to @alanarivera @diPalermoBody @TresSpa for your valuable advice to Soap Sellers on our last blog post! http://bit.ly/8SaS5N [...]

  4. Jessica Morelli says:

    I love that you put this knowledge together. I’ve had much success at craft shows this year but it took a quite a few shows to get the hang of what worked and what didn’t. You’re AWESOME for thinking of sharing your advice I love it!!!

    Oh and I just want to say to crafters out there stick with it cuz it takes a little while for all those customers you sell to throughout the year to come back around and contact you for more sometimes but when they do its AWESOME!!

  5. admin says:

    Thank you for the kind words Jessica! We’re really glad to help out our Soap Maker friends in any way we can. We know it takes a lot of trial and error to get things selling like you want them to. :)

    Jessica is very right about waiting around for your customers to come back and buy more from you – but don’t forget that your handcrafted and handmade soaps last WAAAY longer than that bar of soap from the store!

    Happy Soap Making! (and Selling!)

  6. Pearl Bead Making says:

    The information presented is top notch. I’ve been doing some research on the topic and this post answered several questions.

  7. admin says:

    We’re glad the Cibaria Soap Supply blog is helpful for you! Thanks for stopping by!

  8. Israel Yannucci says:

    Nice blog and some interesting information, I found it really by mistake looking for something else. Have bookmarked it and will be back soon.

  9. Tiffany says:

    I stumbled across this blog in a Google search for info on soap booths at craft fairs. The funny thing is that I discovered Cibaria’s website several months ago as I was searching for oils and butters for making soap and I instantly loved the site – for how simple and easy it was to navigate AND for how great the pricing was for the ingredients I needed. I was pricing how much all the ingredients would cost to make enough products for a full inventory of products to take to area craft fairs and farmers markets. Anyway, after I totaled it up I realized it was way more than I had on hand at the time, so I actually started a project on Kickstarter.com to “pre-sell” products and then use the money pledged to buy the ingredients for the fair. Long story longer – lol, I’ve had the project up for a few weeks now and am only 24% to my goal of $700 with only 24 days left and started thinking I might not make the goal, so to give myself a little boost I started daydreaming about a booth via Google hoping to find booth images to daydream about. It sounds kind of silly, but after discovering Cibaria has a blog, I don’t know, that kind of really excited me. I hope that my project gets funded – not only because I will get to go to the fair, but because Cibaria will be getting a lot of those funds! Lol. Thanks, Cibaria, for a great site!

  10. Soap Oils says:

    Tiffany – Thank you very much for the kind words on our site and blog! We absolutely love feedback. The blog was actually started as an effort to mesh more with with Soap Making community, and people just like yourself. We wish you the best of luck in achieving your goal!

    -Terra @ Cibaria Soap Supply

  11. Tiffany says:

    I didn’t make my goal (in reference to my first comment), but I was fortunate enough to be able to get everything for the fair without pledges from Kickstarter. I just recieved my first order of Cibaria oil Tuesday! <3

  12. Soap Oils says:

    Glad you were able to get things going with your business! Keep us posted and feel free to submit photos of your creations! We love showcasing. :D

  13. Amy Kalinchuk says:

    I would add the following advice: 1. Overload your tables–make sure they are overflowing. You might think that a sparse, perfectly aligned, spartan and clean display will sell more. You are wrong. 2. Talk to every person who comes in. Ask open-ended questions, to get the person talking. Ask something like, “What’s your favorite scent?” instead of, “Do you like Patchouli?” It’s too easy to say, “no,” to the second one, and off they go. The answer to the first question starts a conversation, and you can offer a soap for them to smell, depending upon what they say. 3. Get a merchant account and accept credit cards. Just do it. 4. Put out a notebook with “email newsletter” written on the top. Fill in your email, neatly, as the first entry. Your email newsletter is an invaluable resource.

  14. Cibaria Soap Supply says:

    Great feedback Amy! Thanks for sharing! I love the part about asking them a question that won’t allow a simply “no” from the customer. I’ve learned from years of marketing that people LOVE to talk about themselves, their likes, their kids, dogs, ect.

  15. Wendi Thornton says:

    This was very helpful! thank you!

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